Support
Need a hand with Lagniappe? Here's how the app works, plus how to reach us directly.
Frequently asked questions
How do prices work?
Prices you see in Lagniappe are entered directly by each store through our merchant portal, so you can compare what nearby stores charge for the same items and fresh finds. Stores update their own prices and specials, so always double-check in store before you go, especially for time-sensitive deals.
How do I set my location?
Lagniappe asks for location access so it can find stores near you. You can allow precise location for the best results, or enter a ZIP code manually if you'd rather not share GPS location. You can update your location anytime from within the app.
How do deal alerts work?
Favorite a store, or watch an item you're waiting on a better price for, and turn on notifications — Lagniappe will let you know when a favorited store posts a new special or a watched item's price drops nearby.
How do I delete my account?
Open the app and go to Account → Delete account, then confirm. This permanently removes your profile, favorites, watches, saved locations, and notification settings. If you'd rather we do it for you, email tyler@phoenixconsulting.ai.
Is Lagniappe free? Do you take a commission?
Yes — Lagniappe is completely free for shoppers, with no ads and no in-app purchases. There's no cart or checkout in the app; every listing is meant to send you into a real store. Stores pay a flat listing fee to be on the app, not a commission on shoppers.
I run a store — how do I get listed?
Reach out at tyler@phoenixconsulting.ai and we'll help you get your store set up on Lagniappe.
Still need help?
Email us and we'll get back to you as soon as we can.
Email tyler@phoenixconsulting.ai